Plot Decor Online Boutique Return Policy

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Thank you for shopping with us! 

We are happy to exchange or refund your purchase under the following terms:

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Merchandise may be returned within 7 business days of shipment receipt date.

Items must be in new, unused condition with tag attached.

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Return shipping fees are at the customer's expense, unless item is damaged.

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Damaged or broken items require photos to be sent within 24hrs of shipment receipt date to be emailed.  Once return for damage is approved, we will reimburse shipping with returned funds upon receiving the returned merchandise. All returns are to our discretion.

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A restock fee of 15% may be deducted from the original payment at our discretion.

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Funds will be refunded in the original payment method you’ve used during the purchase.

Credit Card payments may take 5 to 10 business days for a refund to post to your account.

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Any questions and/or concerns about our return policy;  please contact us via email to team@plottwistdesignllc.com. 

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*Custom and Special Orders items are not returnable. 

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